How we did it
The Challenge
- A leaky website flow let customers slip away instead of converting.
- Limited creative variety left growth vulnerable to creative fatigue and rising customer acquisition costs.
- Constant discounting eroded brand equity, weakening value and pricing power.
- No clear hero categories, with spend fanning out across the catalog.
The Approach
- Expanded and rebuilt creative volume and diversity, driving CTR from 5.39% to 7.58%.
- Reduced reliance on blanket discounting, protecting long-term value and pricing power.
- Concentrated investment behind proven hero categories instead of spreading it evenly.
- Scaled spend only when conversion, creative, and category focus were aligned and working together.
The Result
- ROAS climbed from 2.07x to 3.09x within four months.
- Revenue rebuilt from a low of ₹2.06 lakh to ₹16.61 lakh, the brand's strongest growth on record.
- CTR nearly doubled, validating the creative reset and fixes.
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